Refund policy

How to Start a Return

To request a return, please contact us within 30 days of delivery at support@findyourvyn.com with the following information:

• Your order number
• Your full name
• The item(s) you’d like to return
• The reason for your return
• Photos (if your item arrived damaged, defective, or incorrect)

Once your request has been reviewed and approved, we’ll provide return instructions. Items sent back without prior authorization may not be accepted.

Customers are responsible for return shipping costs unless the return is due to our error or an approved warranty claim.

Once your return is received and inspected, any approved refund will be issued to your original payment method.